As I suspected it was a, '
Power Surge" which caused the loss of my appliances.
It seems that the power was switched off sometime yesterday morning. The problems arose when it was reconnected. Boom!
My neighbours lost their computer and washing machine (not a good thing when you have two very young children). Others, I've heard of at least 3 or 4 households, lost a lot more including microwaves, computers, TVs, fridges in fact anything that was connected to a power outlet; even the hospital down the road had a fridge blow.
Having said all that, it seems to be a very,
low key, event. It was not, as far as I am aware, reported in the local newspapers.
I suggested to my neighbour that she phone them with the information. This apparently echoed her husband's thoughts.
Synergy have since said it must have been,"An Act of God", i.e. some kid threw a shoe at a power line causing a short. This seems to be there way of saying they are not responsible. It does not seem to matter that in less than a minute people lost $1 000s worth of appliances.
However an electrician who called in to look at the power points next door has pointed the finger at contractors working in the street running parallel to ours. It seems they may have either had the power switched off and problems occurred on reconnection or perhaps accidentally cut through an underground cable. If that is the case they would have had to either have a permit to switch the power off, or had to contact the electricity supply company to repair it.
Whatever happened I now have doubts about compensation claims being successful. No one appears to want to know.